And there are few pages dedicated to each of the 34 ITIL 4 management practices. It explains the new value-based approach of ITIL (more on this can be read in my earlier “ 10 Key Changes in ITIL 4 (and My Take on Them)” blog). This book maps to the entry-level ITIL qualification but is aimed at a wide range of roles – from students to seasoned ITSM professionals. Did you know that if you're looking for the 34 ITIL 4 management practices that replace ITIL v3/2011’s 26 processes & four functions, then you need to look outside of the six #ITIL4 publications says #ITSM Click To Tweet You can also learn more about it in this SysAid blog by ITIL 4 author Stuart Rance: ITIL 4 Practices – What’s New and Changed. Instead, it’s available online as updatable PDFs – accessible via an annual subscription – at. This practice guidance is not published in physical book form.
Direct, Plan and Improve – this was released in early 2020 and supports both the ITIL Managing Professional and ITIL Strategic Leader qualifications (please see the qualification overview image later in this blog).High-velocity IT – this was released in early 2020 and also supports the ITIL Managing Professional qualification.Drive Stakeholder Value – this was released in early 2020 and also supports the ITIL Managing Professional qualification.Create, Deliver and Support – this was released in early 2020 and supports the ITIL Managing Professional qualification.ITIL Foundation, ITIL 4 Edition – this was the first ITIL 4 book, released in 2019 to support the updated ITIL Foundation qualification.I get into the detail further below this is just a starter so you can see what’s coming and appreciate how the books map onto the ITIL 4 qualifications: #ITSM #ITIL4 Click To Tweet A brief overview of the current ITIL 4 publication portfolio
This blog by delves into the six key ITIL 4 books and 34 PDF publications – to help cover off everything you need to know about ITIL 4. Yes, there are six books and another 34 PDFs! And this is why I’ve written this blog. Because, over the next 1000 words or so, I’ve written about the six key ITIL 4 books. If you want to know more, then this blog is for you.
In particular, where to find the detail of the 34 ITIL management practices that every ITIL 4 blog seems to call out.
If you’re taking the ITIL 4 exams or simply want to update yourself on the new body of IT service management (ITSM) best practice guidance, then it can still be difficult to understand what’s available in ITIL 4 book-wise.